Facilities and Operations Development performs campus maintenance, custodial, roads, landscaping and grounds services as well as energy services and sustainability support and offers an integrated service model that provides customers with a single point of contact and around-the-clock service.
Our service delivery model was restructured to improve customer service and maximize service efficiency. The reorganization realigned Maintenance and Building Services, dividing the campus into service districts.
- District Leaders are responsible for integrated maintenance and custodial services to all facilities in that district. This breaks the areas of responsibility down into a more manageable size, for improved customer service.
- Zone Leaders are key players in maintaining integrated facilities plans. In the District/Zone model, they function as the single point of contact within each zone to help customers with specific needs and to improve communications. Zone Leaders and Building Coordinators work together to improve services in each building.